Testimoniales de Clientes
Fast service and friendly faces..
Customer service was great. Fast Friendly, Great communication! Will definitely continue to do business with Fernandez Honda
Very helpful & professional
great as always
Absolutely pure professionalism. 100%
A great place to purchase a vehicle along with great costumer service. Two thumbs up! 👍🏼 👍🏼
I'm very satisfied with the service and staff attention. The facilities are clean and comfortable. My vehicle is always well serviced.
I can't emphasize enough how positive of an experience I had with Fernandez Honda. They were honest and straightforward with me at every step of the way. They made the process simple and there were no surprises or games.
Service was great, faster than expected, and they washed my car
Keo was really great. He was friendly when I arrived and very attentive throughput my waiting period!
It is a fast working and very professional place that explains in detail all that is done
Richard Arredondo came out right away when I arrived at the service center. Very professional he advised me that the parts needed was due to arrive at any moment. My car was ready when I got there and when I paid it was less than what I was quoted which I was happy. I will definitely tell my friends in San Antonio. I don’t live in San Antonio I will definitely take my car here for oil change and service when I come to visit. Thank you Richard for the EXCELLENT customer service you provided and also thank you ...
Awesome service department.
Had a great time getting my first brand new car, Jaime was great and very patient!
I recently visited Fernandez Honda and had the pleasure of working with Rudy Hernandez. Although I didn’t end up purchasing a vehicle, I wanted to highlight the exceptional service I received. (Way better than several other dealerships in SA and Austin area) Rudy was incredibly knowledgeable, patient, and answered all of my questions. He took the time to understand what I was looking for and provided valuable insights without any pressure. His professionalism and friendly demeanor made my entire experience enjoyable. I highly recommend Rudy to anyone looking for a hassle-free and informative car shopping experience.
Brian was very professional and assisted me by explaining the process and my auto needs very satisfied !
Service is always great. Technicians always take good care of the vehicle so I never have to worry about it
They were attentive to my needs; very professional, efficient and friendly. Kevin is helpful and respectful
Richard Villa was awesome. As soon as I got to the dealership he helped me right away. Let us test drive a car before deciding what I wanted. He answered all my questions. Why knowledgeable , friendly, helpful. Love his honesty and kindness.
Excellent service from parts to sales floor. Have been a loyal customer since 2013. RIP Ruben.
Great work and awesome customer service! Really like their waiting room and how they offer free water and snacks.
Alberto is an amazing salesman and made everything fast and easy for us. Definitely would recommend. Thankful everything worked out for us!
Fast, friendly, very courteous and helpful! Richard was awesome!! He greeted me with a smile and made me feel at home...directed me to waiting area! Very informative and polite!! Will definitely come back because of him and the beautiful and modern dealership!
Robert did a great job, took care of all my concerns was extremely courteous and professional
I would like to express my sincere gratitude to Greg in the service department for his exceptional professionalism.Initially, I contacted several dealerships in San Antonio. Although I usually visit Hill Country Honda due to its proximity to my home, they were unable to provide a loaner vehicle for the necessary work on my car. However, Fernandez Honda stepped in and promptly accommodated my needs with a loaner vehicle, without hesitation. Their service was exemplary—extremely professional and thorough, with consistent communication regarding my vehicle’s status. I highly recommend their services, and even though it’s a bit farther ...
Easy scheduling process. Service department pleasant communication
Great service.
They were kind, attentive and speedy. Plus, the waiting area is clean and welcoming. We like that they always have a well stocked water fridge.
First of all, I want to give a shoutout to Alberto for going above and beyond to help us, especially considering that we are deaf. He is very patient and makes sure that we understand everything. This is our second purchase – we bought a Honda Civic in 2015 and today we came back to buy a new Honda HR-V with trade of my POS dodge grand caravan.. As long as he is still there, I will definitely come back to buy another car in at least 2 years or later. Alberto, thank you so much for your awesome and wonderful help – it'...
The employees, specially Clint at Service goes above and beyond to connect with customers. Even though it was packed, Clint made it seem like I was the only customer
I took the car in for an oil change. The dealership nice and mails out coupons periodically. The service was fairly quick. Geoffrey was helpful in getting my car in and out in a timely manner. Good service all in all!
Great service . Service advisor Robert Perales was very helpful and knowledgeable. I will recommend family and friends to Fernandez honda
Honest,Reputable I believe Fernandez Honda cares about the Product they sell and Customers come first.
I would like if someone could tell me why why the starter that was installed in 2022 doesn’t have warranty today. Thanks My phone number is 210-380-1716
Excellent dealer. Made my dream come through. Really appreciate their customer handling and processing time.
Richard Arradondo was my service representative and he was exceptional. He took the time to explain the services to be performed and even had my car washed before I left. I have purchased 4 Hondas from this dealer and highly recommend Fernandez Honda, and especially Richard. A+ all around service.
Had a wonderful experience buying a car from Fernandez Honda. After visiting other annoying dealers, we were treated very fairly and with kindness by all the staff here. Super recommend them if you are looking for a car. They made a usually very difficult experience not only bearable but very nice!
Fast great service, very friendly and reliable staff. Clean seats and brightly lit waiting rooms.
Good attitude, attentive to my concerns about my Honda. Very pleased with everything today. Thank you
Albert is an amazing salesman. He went above and beyond when i went looking for a 2025 Honda Civic Hybrid. Got the deal done in a couple of hours and i was sitting in my brand new Honda Civic Hybrid Sport Touring!!! I even forgot my debit card and pin in my trade in and he went out of his way to get those things for me the following day!!! Amazing service!! I will for sure be back for another Honda here at Fernandez Honda! Love the car by the way!!!
Great service. Fast and friendly. Attention to small details. And a clean and comfortable waiting area.
Thank you Alberto for everything ! Very courteous and professional and friendly. Whole process was great. Gilbert over in finance same as well . Worked with us and got us approved surprisingly fast. Definitely come see them for your car needs !
Alberto made the process super smooth, thank you!
I have had Jason as my advisor in the past and had again on this visit and he is always professional and helpful.
Fernandez Honda is such a great dealership. The staff is knowledgeable and friendly always willing to help and answer any questions. Jason helped me in service today and he’s great! The dealership is newly renovated and looks so good, very clean and welcoming. I will continue doing all my business here for services/ sales and continue to recommend George Dugosh as my #1 salesmen.
Amazing staff, down to earth and honest. No beating around the bush and a fair deal
Brian was the young man who assisted me during this visit. He was excellent. Courteous and very efficient. The service was excellent and I was out of there in no time.
Very helpful on picking out a new vehicle and trade my old one in.
Excellent customer service.Laura(coordinator) was always in touch with info/answers to my questions. Joe Campos is a great salesman. Explained everything,very courteous. A.T (finance officer) was professional & was not pushy. I got exactly what I wanted
Always quick and easy! Greg was very helpful taking care of my car and answering all my questions.
Richard was very helpful and friendly. He took care of all my concerns. Thank you 👍
Great experience with service and the time and communication, I appreciate the updates given to me via email and text
Thank you for scheduling the appointment with such short notice. The work was great. Robert did great.
Excellent!! Rapid service friendly ; the place is clean !! Very professional Nice complementary coffee machine!! Comfortable waiting zone !! Love it
I really appreciated how Mr. Clint Crawford handle business ! Impressed over the fact my first call that I’ve made a “Vanessa” answered , Terrible customer service ! Sighing over the phone as if I was a bother ! Not paying attention to my concerns ; that “my vehicle had 3 active recalls and one of them was the fuel pump that my vehicle had let me stranded and almost got hit by another vehicle “. Part of customer service is empathy and this Vanessa lady had none ! She placed me on a long hold . No sence of urgency therefore I hung up and incited another ...
Geoffrey was outstanding, kept me informed on stages of service and expiated the service time. Thanks
Always fast, reliable work. Very dependable staff and maintenance team. They never let me down!
Great service, awesome customer service. I will always come back for my car needs l.
We always have a great experience at Fernandez Honda for both Sales and Service. The service department also mails coupons to help maintenance be more affordable.
Great experience! Great customer service! Chase was very kind and efficient, getting me in and out last minute and back on the road with air-conditioning!
Good team! Presented to me very clearly on the deal and I’m happy with that.
The service honfa always the people who work the are very kind y .respectful, thanks
Clint was an amazing tech there that got us our rideshare as needed and was super friendly throughout. Excellent service
Want to thank Geoff Tassey at the Service department for his excellent service, ethics and professionalism. Thanks for a great experience best of luck!!
First time buying a Honda at Fernandez Honda dealer San Antonio Texas salesman all of them Financial persons was so super nice after buying a car I still got calls to find out if I was happy with the vehicle very happy will be telling friends and Families about Fernandez car dealership very satisfied thank you very much
I want to thank Geoffrey and the manager for honoring my 8am appointment and not having to wait hours for an oil change. Thank you for being kind and caring.
Alberto Cruz, the salesman who assisted me, was incredibly friendly, eager to help, and extremely knowledgeable in his field. If you’re looking for a car definitely come and see him!
Excellent service. Was quick and did not try to sell any service that was not needed.
I've gone to Honda Fernandez to get maintenance done to my car for about two years. They never disappoint. They are fast and efficient. Definitely recommend them.
the employees that work there are very helpful and professional. This makes for a 5 star Customer Experience .
Awesome pricing along with a great sales rep , Rudy! Easiest car buying experience ever!!! I will definitely be referring them to friends and purchasing from them from now on !
👍🏼👍🏼👍🏼
It's always a pleasure to work with anybody in the service department at Fernandez Honda, but especially my guy Richard
Everyone at Fernandez Honda is helpful, and they are also accommodating. Richard in the service department is great to work with.
Great dealership. I have enjoyed going there for service on my Hondas. Service advisers are very friendly and they try their best to get your service done in a reasonable amount of time.
Great customer service, great hospitality! Brian was pretty chill definitely going there from now on.