Testimoniales de Clientes

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DealerRater Jun 18, 2024

Jason Perales was very kind and super helpful with us! We are more at peace with our car because of his service!

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DealerRater Jun 18, 2024

Great customer service. Very patient and understanding thanks helping me out and even making sure I knew my pricing on the oil change and even washing the car

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DealerRater Jun 14, 2024

They provide Fast, friendly and clean service. I would recommend them to everyone. Happy with the service.

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DealerRater Jun 14, 2024

Wait is long but comfortable environment. Representative was respectful and prompt. Never have an issue after leaving.

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DealerRater Jun 14, 2024

Nice customer service good price executive and manager finance team are supportive.nice dealer ship

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DealerRater Jun 14, 2024

Great service! Staff was kind and professional. They did a good job on fixing my car. Thank you so much! God bless!

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DealerRater Jun 13, 2024

Honors coupons, completed work in a timely manner, appointments easily available, friendly staff that are knowledgeable

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DealerRater Jun 12, 2024

enjoy the time spent look for a carhe staff was awesome staff friendly and happy

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DealerRater Jun 12, 2024

Very friendly and professional. They were able to quickly diagnose the issue and promptly repaired. Also, the amenities in the waiting area are AWESOME 👌

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DealerRater Jun 11, 2024

A very good experience from the moment I arrived till my new vehicle was delivered

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DealerRater Jun 11, 2024

This is my go to for all my maintenance, always done right and everyone is always so professional!!

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DealerRater Jun 9, 2024

I always go to this dealership for all my service needs. They are always honest and treat me right.

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DealerRater Jun 9, 2024

Every time I come here they always take good care of me to make sure my vehicle is at its best performance!

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DealerRater Jun 9, 2024

Brian took care of everything. Great customer service! And my service didn’t take longer than quoted.

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DealerRater Jun 8, 2024

This service crew is top-notch. I'm always treated with respect and courtesy. They explain all my options, and they don't use high-pressure scare tactics to get me to add unnecessary services. Geoffrey is excellent at his job, and represents Honda well.

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DealerRater Jun 8, 2024

The customer service and friendliness was great! Clint Crawford was very helpful in describing what maintenance my car needed.

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DealerRater Jun 7, 2024

Very professional, prompt, did a really great job, respectful, took very good care of us.

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DealerRater Jun 7, 2024

The care of my vehicle, the customer service, and the compassion and concern for me and my family’s safety is by far unmatched!!! Special kudos to Chase 😇, his service manager, and team!!!🎉🙌🎊

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DealerRater Jun 5, 2024

No fluff. I appreciated the direct pricing with no add-ons. Another dealer basically tacked on the one year warranty to a certified pre-owned vehicle and another sent me to a "sister" dealership where the car I asked about WAS NOT located and would be $5k more. Fernandez Honda did not insult my intelligence.

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DealerRater Jun 5, 2024

The person who help me was very very nice and didn’t have to wait for a long time when needed help I would recommend him again

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DealerRater Jun 5, 2024

Took our 2022 Honda Accord in for service on 6/3/24. Service Advisor, Robert Perales was extremely helpful. He explained everything thoroughly and communicated well with updates.

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DealerRater Jun 4, 2024

Kept me in the loop at all times regarding status of my vehicle. Brian was very efficient.

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DealerRater Jun 4, 2024

This has been a blessing and joy to come to. I will be returning in the future. GREAT JOB!

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DealerRater Jun 2, 2024

Had a great experience in with the Service Department. Leonel Diaz provided great customer service and answered all our questions. Great job!

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DealerRater Jun 1, 2024

This dealership is helpful, quick, clean, consistent and friendly. I always get my maintenance done here.

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DealerRater Jun 1, 2024

The person that helped us was nice and polite. He also was helpful. The same for the finance person.

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DealerRater May 31, 2024

Very professional and trustworthy. We would rather drive twenty miles to your dealership than go to one that's five miles from home. Thank you!

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DealerRater May 30, 2024

Very nice waiting area. Kept me informed on progress of service. Easy to make appointment

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DealerRater May 29, 2024

The service department people are very helpful especially Robert the person took care of our vehicle today’s visit..

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DealerRater May 26, 2024

Thanks for an awesome job done on my Ridgeline truck. Great service, great team. Thanks again.

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DealerRater May 25, 2024

Always a good experience with the service department. Quick and easy to deal with. Service writers great.

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DealerRater May 25, 2024

Customer service is excellent and the whole is very friendly and knowledgeable about what they ate doing always keeping you in the loop about any future car issues.

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DealerRater May 24, 2024

Outstanding service and personnel! All very helpful and courteous. Always informative towards customers. I love the free coffee and bottled water

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DealerRater May 24, 2024

Fernandez Honda is a fantastic dealership. I had my oil changed today and it was fast and efficient. My vehicle is only serviced by Fernandez. I recommend this place to everyone.

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DealerRater May 15, 2024

I had a pleasant experience at Fernandez Honda! Brian was very helpful and knowledged! Will return....

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DealerRater May 14, 2024

They did a great job, very professional staff and very courteous. Definitely will come back again. Always come here for auto services.

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DealerRater May 14, 2024

Professional, honest, clean and quick. Greg helped me today and I couldn't be happier

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DealerRater May 11, 2024

The Service Advisors were very professional and friendly. I took my vehicle in for an A1 service code. They inspected the vehicle and advised me of recommendations that they discovered . I will definitely be going back for all future service to my vehicle. They even washed my car😊Thanks

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DealerRater May 11, 2024

I came to get my car's maintenance done and they were helpful. Anthony met with me, explained what they would be doing then showed me the break room. He said it would be about an 1 1/2 hours. They had free snacks and water or coffee. I grabbed a snack and read a book. Within the time slot the car was ready. A very pleasant time with courteous people. My car was washed and ready to go.

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DealerRater May 9, 2024

Anthony Bain greeted us and was very friendly and helpful. He was not pushy or forcing extra work that needed to be done on the car. Not only that, the wait was not bad and the clean comfy waiting room made time go by fast.. awesome job

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DealerRater May 9, 2024

First time going there for service and as expected, they told me how long my service was going to be, which it was so that alone was great.

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DealerRater May 6, 2024

Fernandez Honda has a great service team with quick service! Today they arranged for Uber rides back home and then for pick up once my car was ready! The service team is considerate and professional.

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DealerRater May 5, 2024

Good service and fast. Quality care for my vehicle. I recommend service on this dealership.

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DealerRater May 5, 2024

I always take my civic for any and all maintenance to Fernandez Honda. I have always been treated with respect and I have always been taken care of. They have the best waiting area with cold water and the best coffee. So you can relax and enjoy a drink while waiting. They keep in constant contact with letting you know of any issues and the progress on your vehicle. The employees are the best and do great work.

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DealerRater May 4, 2024

Mr. Jason Perales’ customer service was one of the best I have received at any dealership. Outstanding support!!! Thanks.

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DealerRater May 1, 2024

In 50 years of buying cars I had never had a better experience than I had at Fernandez Honda.

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DealerRater May 1, 2024

Fernandez never disappoints always great service, these guys treat you great every time . Very clean dealership & friendly

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DealerRater Apr 30, 2024

The service dept was excellent!!! Robert made it point work hard and get me out with awesome service in less than 1 hour. Thank you Robert!! Great job!!

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DealerRater Apr 28, 2024

amazing fast and effecient reliable good priced car was taken good care of and was handled accordingly

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DealerRater Apr 28, 2024

Great experience as always. George Dugosh was so helpful and informational. Will recommend to all my friends and family.

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DealerRater Apr 27, 2024

The service center gave me wonderful service when I brought my vehicle in for maintenance.

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DealerRater Apr 26, 2024

I love this dealership. The service department is the best. They have always been honest and taken care of my vehicle that was bought from them 6 years ago. I would not go anywhere else

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DealerRater Apr 26, 2024

Amazing customer service. Jason was really helpful with my daughter getting her an oil change. He also put a spare tire on for her until we are able to get her new tires. Much Appreciation!! Especially cause we live in Floresville . Jason went above and beyond. Thank you 🙏

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DealerRater Apr 26, 2024

My Sales person Kevin was awesome. Best deal out of ten dealerships in Texas that I negotiated with.

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DealerRater Apr 25, 2024

Solid work on my vehicle, greatly appreciate the quick turn and the customer service provided

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DealerRater Apr 24, 2024

Fast and courteous service is so important these days and I can always count on Fernandez Honda for excellent service every time !

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DealerRater Apr 23, 2024

Although there was people ahead of me, the service was quick. There is also complementary snacks and waters. 🙂

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DealerRater Apr 23, 2024

Easy online schedule not a jiffy lube took a little longer than expected. But good service every time.

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DealerRater Apr 22, 2024

Employee and mechanics were informative. Gave phone number to contact them in case I had questions.

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DealerRater Apr 21, 2024

Robert was super helpful! When I turned in my car Friday, he said he would get the car to me asap but I told him I would pick it up the next day. When I went to pick up my car, there was a bit of delay in checking out as the keys got lost. Robert was super nice and apologized for the delay in getting the keys to me. Eventually the keys showed up and we were able to check out. Robert gave me a discount since he couldn’t make up the time I spent in the dealership ...

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DealerRater Apr 21, 2024

Super friendly and helpful dealership. Jason was very attentive and provided the help I needed.

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DealerRater Apr 21, 2024

Service on my vehicle was accurate and thorough. My service manager Clint was honest and respectful. He also saved me $300 off the estimate.

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DealerRater Apr 19, 2024

Best customer service you get here and the way the welcome you and greet you is best

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DealerRater Apr 14, 2024

Brian was great (I hope there’s only one Brian, didn’t grab his last time), did a great job at keeping me informed and reached out asap when car was ready, and also the sales guy at the parts department helping me put an an order for some touch up paint!! (Didn’t get his name). I appreciate the service!! (04/13/24)

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DealerRater Apr 14, 2024

Communicates well with the customer when waiting at the dealership. Courteous and respectful of your time and vehicle.

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DealerRater Apr 10, 2024

A great work force at Fernandez Honda, who go out of their way to provide a great experience for customers.

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DealerRater Apr 9, 2024

They were efficient in getting my car serviced and fixed. I was satisfied with the service.

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DealerRater Apr 8, 2024

Outstanding customer service from Robert! I got all my questions answered. Happy client. Thank you!

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DealerRater Apr 7, 2024

Easy to set appointment. Service was fast and every issue addressed. Everyone is always very nice.

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DealerRater Apr 6, 2024

Service is what I come for. Oil changes and other fixes. The deals on the oil are amazing. Keep them coming and I'll always return. Service advisors are always helpful and in good spirits. Service techs...well they could use some self cleaning. Always have grease on my door handles inside and out. Keys and shifter areas. They leave grease foot prints on carpet because they don't use the paper mats . Fix that problem and it'll be top notch Service! Thanks

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DealerRater Apr 6, 2024

The rep, Geoff Tassey was very polite and helpful. He answered all my questions. He also showed me how to work the tire light in case it goes on again. I also appreciated that the car was returned to me nicely washed. I will continue to use Fernandez Honda services.

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DealerRater Apr 3, 2024

Really great customer service. Service department was beyond awesome. Better than all the other service departments on San Antonio.

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DealerRater Apr 3, 2024

The service attendant that helped me was great help you need more people like him. His name is Chase. He kept in contact with me to let me know how my car was coming along! Communication is the key, Treating your customers with respect, he needs a raise.. Thank you Chase for helping me out! 👍👍

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DealerRater Mar 31, 2024

Today Jason from auto service was exceptional, helpful in every way posible from explaining everything our car needed and getting transportation to near stores round trip while our car was getting fix so we wouldn’t have to be waiting around. excellent customer service in our visit to Fernandez Honda in San Antonio tx. Strongly recommend them!!!! Thanx Marco & Nana Serrano

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DealerRater Mar 28, 2024

Process was straightforward. Got a great price on a Type R. My salesman Joe was awesome. If you’re in the market I would recommend them.

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DealerRater Mar 26, 2024

Richard in service is the best! Professional and courteous, he was always keeping me updated. What a wonderful experience!

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DealerRater Mar 26, 2024

Such a clean and friendly work environment, my service advisor Brian was amazing in keeping me updated breaking down what I needed for the issues I was having with my concern today

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DealerRater Mar 24, 2024

Needed a transmission for a newly purchased used Silverado, general manager Mr Ridings took the lead and made sure the vehicle was serviced expeditiously at no cost to me.

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DealerRater Mar 24, 2024

Service staff always provides great customer service and quality work. I purchased my car at a different dealership 10 years ago but their service wasn’t great. I brought my car to Fernandez and Geoffrey has been taking car of my car needs ever since.. His professionalism and work ethic and thoroughness of explaining what my car needs is great.

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DealerRater Mar 22, 2024

Great dealership. They don’t stop treating you well once you’re out the door. The Service dept is great too, only charging what is necessary.

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DealerRater Mar 21, 2024

The service was quick and painless and I would come back to the dealership for more services.

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DealerRater Mar 21, 2024

Technician was very helpful and gave full detail of the service. Waiting area very comfortable.

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DealerRater Mar 21, 2024

Took good care of me and my car. Made me feel like family at this dealership.

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DealerRater Mar 20, 2024

Great service and prices and nice staff and wait times are great I recommend this dealership and is very close to my home

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DealerRater Mar 16, 2024

The service beyond great. Way better than wichita Ks service where I’m from. Thank you

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DealerRater Mar 15, 2024

The sales person was courteous and knew his product. Finance person was super. Good snacks.

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DealerRater Mar 15, 2024

My usual Service Advisor Jason was not initially avail. so I was helped by Richard who was terrible! He had bad customer service skills (did not return my on-site text questions) nor did he ask me where I purchased old battery(I knew there was still credit left on it). Luckily Richard was going to Lunch and handed me over to Jason!

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DealerRater Mar 8, 2024

Geoff Tasey is our go to service advisor. Always making sure our vehicle is taking care of. Always go out of his way to make sure things are done right and we always leave satisfied each and every time. Very courteous and answers any questions or concerns we have. Go to Geoff for any of your service needs. You won’t be disappointed. Thank you Geoff for your awesome service. We appreciate you ver much.

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DealerRater Mar 7, 2024

Service was fast and they provided feedback throughout the service. Ensure all issues were addressed and handled properly. My First time getting the vehicle service at this particular dealership, will definitely return to service my vehicles there.

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DealerRater Mar 6, 2024

Got to dealer early and they took me in immediately. I was out in under two hours and extremely happy with the service I received.

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DealerRater Mar 5, 2024

Service department was superb! Brian was my advisor. He was very informative, nice and professional. Excellent customer service throughout the department! I was in and out in an hour. Keep being superior!

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DealerRater Mar 3, 2024

The gentleman that assisted me was very courteous and professional not only with me but as I waited for my vehicle to get maintenance I noticed him with the same attitude towards everyone. Thank you for an awesome experience.

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DealerRater Mar 1, 2024

We were waiting on a particular agent but he was busy and the agent we received was excellent!! He kept us informed and the entire process was painless. I’d recommend him to anyone.

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DealerRater Mar 1, 2024

Here’s a few things I like about Fernandez Honda dealership. They were quick, helpful, honest and have integrity.

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DealerRater Mar 1, 2024

Usually am super pleased with my Service! Today I bought tires that would FIX my steering wheel jerkiness. The tires are new! Yay! But my steering wheel/Lane departure /Steering Required problem still Needs service which did not Satisfy me!! The jerkiness STILL existss!! I will definitely Call Management tomorrow

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DealerRater Feb 29, 2024

Quick and easy booking of appointment. Everyone was polite. Easy to confirm or decline optional items.

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Facebook Nov 25, 2021

Customer service is awesome! Definitely will recommend to all. Thank you Rudy Hernandez

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Facebook Oct 8, 2021

the salesman was good service was good.m

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Facebook Sep 25, 2021

service department is great always helpful

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Facebook Sep 11, 2021

This is my second visit to Fernandez Honda and I wouldn’t have my vehicle handled by anybody else than them. Right from the time I called almost two days ago as the car part I was looking for was not available in my area in DFW, they made it sure that they have a spare reserved for me as I was traveling down to SA. Very accommodating and great customer service as always. Shout out to Mauricio who helped me out today. It was, again, an outstanding experience. Thank you all and until my next visit! 👍🏼👍🏼👍🏼


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